⭐ FAQs

I just placed an order. When will it arrive?

Most non‑custom items ship within 24–72 hours after your order is placed.

Custom‑made items require a processing time of 4–6 days, sometimes sooner depending on the request.

Once shipped, delivery typically takes 3–7 business days, though delays may occur due to weather or carrier issues.

You’ll receive a shipping confirmation email with your tracking number as soon as your order is on the way.

Which countries do you ship to?

We proudly ship worldwide.

What does “being processed” mean?

This means we’ve received your order and are preparing it for shipment.

For custom orders, this includes designing, crafting, and quality‑checking your item.

I placed an order but didn’t receive a confirmation email. What should I do?

Please check your spam or junk folder — sometimes emails land there by mistake.

If you still don’t see it, feel free to contact us and we’ll resend it.

I entered the wrong shipping address. Can I change it?

We’ll do our best to help.

Please email us within 48 hours of placing your order.

While we can’t guarantee changes once an order is in progress, we’ll try to catch it before it ships.

I don’t have a tracking number yet. When will I receive it?

You’ll receive your tracking number in a shipping confirmation email as soon as your order has been shipped.

My tracking number isn’t working. Is this a scam?

Not at all.

Tracking numbers may take a little time to update after your package is first scanned by USPS or the carrier.

Please allow some time for the tracking information to appear.