⭐ Custom Order Policy

JewLo’s Gifts & More

At JewLo’s Gifts & More, custom creations are the heart of what we do. Every personalized item is made with care, intention, and attention to detail. To ensure a smooth experience, please review our custom order guidelines below.

Design Approval

All custom orders include a design preview. Your order will not move into production until you approve the final design. Once approved, no changes can be made.

Processing Time

Custom orders typically require 4–6 days for design, crafting, and quality checks. Complex or large orders may require additional time.

Accuracy of Information

Please double‑check all names, dates, photos, and details you submit. We create your item exactly as approved.

No Returns or Refunds

Because custom items are made specifically for you, they are non‑refundable and non‑returnable unless damaged or incorrect due to our error.

Photos & Media

By submitting photos or artwork, you confirm that you have the rights to use them.

If you ever have questions during the process, we’re here to help.